Recently I have been watching 30 Rock, a US sitcom. The subtle comedy of the show has caught my attention for past few weeks.
(E)liz(abeth) Lemon is the protagonist of the show. In one of the seasons she is dating, Dr. Drew Baird, an incredibly handsome guy. Mr handsome is as dumb as he is attractive. However, Liz finds out life is a cakewalk for Mr handsome. He gets favourable treatment everywhere, he dodges parking tickets, gets seats in a fully booked restaurants, gets free drinks at bar,..... .
Haven't we all come across similar situations somewhere or the other? The general perception is that beautiful people irrespective of their gender get preferential treatment. One of the candidates whom I was approached for a middle level managerial position for a mnc was very upfront about it "I am not a very presentable person. I am not sure if your organisation even consider me for the position?" This perception must have been formed by his experiences over the years. Many of us share his notion; some are more vocal than others. Aristotle noted that “personal beauty is a greater recommendation than any letter of reference."
An interesting study was conducted by Peter Bresnon and his colleagues in 1970s. They left stamped envelopes with completed college application form in telephone booth at airports. The forms also included photograph of the applicant which gave indication about candidate's physical attractiveness. Guess what, forms of more attractive people were more often mailed back or handed over to airport officials.
The perception of prejudice based on physical attractiveness in the business world, whether true or imaginary, hurts me and my fraternity, human resource professionals, the hardest. We are responsible for ensuring fairness in the selection and the promotion process. The system is supposed to be meritocratic. A system where intelligence, qualification, skill, knowledge and experience are rewarded. But experiences like above begs to question whether are we really in meritocratic system? Is our definition of meritocratic right and can physical attractiveness be considered a component of merit?
According to a Harvard study men who are at least 6' tall make an average salary of $5,525 more than their shorter, 5' 5" counterparts. Malcom Gladwell, author of Blink, conducted survey of around half of US Fortune 500 companies. The CEOs of these companies were just under six feet tall, 3 inches taller than average American male. Around 14.5 percent of all US men are six feet or over while that number is 58 percent among CEOs of Fortune 500 companies. Only 10 CEOs were shorter than 5'6''. In the same book Gladwell cites research which concludes that for every inch in height, a person earns $789 a year more in salary. Seems like glass ceilings in the corporate world is not restricted to only women and minorities.
Newsweek conducted survey of 202 corporate hiring managers and 964 members of public. The revelations for the survey confirmed the perception of prejudice towards physically attractive people. Some of the noteworthy findings of the survey are:
An interesting study was conducted by Peter Bresnon and his colleagues in 1970s. They left stamped envelopes with completed college application form in telephone booth at airports. The forms also included photograph of the applicant which gave indication about candidate's physical attractiveness. Guess what, forms of more attractive people were more often mailed back or handed over to airport officials.
The perception of prejudice based on physical attractiveness in the business world, whether true or imaginary, hurts me and my fraternity, human resource professionals, the hardest. We are responsible for ensuring fairness in the selection and the promotion process. The system is supposed to be meritocratic. A system where intelligence, qualification, skill, knowledge and experience are rewarded. But experiences like above begs to question whether are we really in meritocratic system? Is our definition of meritocratic right and can physical attractiveness be considered a component of merit?
According to a Harvard study men who are at least 6' tall make an average salary of $5,525 more than their shorter, 5' 5" counterparts. Malcom Gladwell, author of Blink, conducted survey of around half of US Fortune 500 companies. The CEOs of these companies were just under six feet tall, 3 inches taller than average American male. Around 14.5 percent of all US men are six feet or over while that number is 58 percent among CEOs of Fortune 500 companies. Only 10 CEOs were shorter than 5'6''. In the same book Gladwell cites research which concludes that for every inch in height, a person earns $789 a year more in salary. Seems like glass ceilings in the corporate world is not restricted to only women and minorities.
Newsweek conducted survey of 202 corporate hiring managers and 964 members of public. The revelations for the survey confirmed the perception of prejudice towards physically attractive people. Some of the noteworthy findings of the survey are:
- 57 percent of the managers believed that unattractive people will have difficult time getting Job. 68 percent managers believed that looks will affect job performance evaluation. It appears that we often judge a book by its cover.
- Looks were third most important character attribute which impacted a recruiter's decision, experience and confidence being the first two. Looks were more important than where a candidate went to school/ college and a sense of humor. Hair transplant may give your career bigger boost than a degree from IIM. Surprised! Ask Harsha Bhogle.
- 64 percent of hiring managers said they believe companies should be allowed to hire people based on looks—when a job requires an employee to be the “face” of a company at retail stores or in sales. This of course is the present practice for some positions. If you do not believe this, next time when you board an airline, observe the aircraft crew for physical attractiveness.
Newsweek Video - 'Looksism Goes Pop'
Beautiful people have always been associated with desirable social characteristics like being more intelligent, being funnier, having better social skills, and being warmer. This is a classic example of halo effect where judgment of a specific skill is often influenced by the person's overall impression.
Most of the studies cited above have been conducted in the western nations. But Indian culture is also obsessed with beauty and fairness. Fairness products in Indian is around Rs 2000 cr industry. Most of the advertisements of fairness products revolve around the same theme. A dark maiden finds success eluding her. As soon as she starts using fairness cream, life takes a complete U turn. The poor maiden discovers the brighter side of life (sirf char hafton mein). Many a times I have come across people complaining about unfair treatment based on looks.
Traditional notion of merit considers only human capital aspect i.e. intelligence, qualification, skill, knowledge and experience of a person. Catherine Hakim, professor of sociology at the London School of Economics writes that we have been using economic capital (money) and social capital (contacts/ networking) to get ahead of others. We may frown upon the idea of anybody getting ahead based on money or contacts but that is the hard and accepted truth within the business world. Professor Hakim writes "professional women should use their "erotic capital" — beauty, sex appeal, charm, dress sense, liveliness, and fitness — to get ahead at work."
Most of the studies cited above have been conducted in the western nations. But Indian culture is also obsessed with beauty and fairness. Fairness products in Indian is around Rs 2000 cr industry. Most of the advertisements of fairness products revolve around the same theme. A dark maiden finds success eluding her. As soon as she starts using fairness cream, life takes a complete U turn. The poor maiden discovers the brighter side of life (sirf char hafton mein). Many a times I have come across people complaining about unfair treatment based on looks.
Traditional notion of merit considers only human capital aspect i.e. intelligence, qualification, skill, knowledge and experience of a person. Catherine Hakim, professor of sociology at the London School of Economics writes that we have been using economic capital (money) and social capital (contacts/ networking) to get ahead of others. We may frown upon the idea of anybody getting ahead based on money or contacts but that is the hard and accepted truth within the business world. Professor Hakim writes "professional women should use their "erotic capital" — beauty, sex appeal, charm, dress sense, liveliness, and fitness — to get ahead at work."
Tests done on new born babies (few days old) show that they stared longer at photographs of people who were rated as more attractive by adults. Dr Alan Slater, a psychologist at Exeter University opines on these studies that "It used to be thought that new-born babies came into the world as a totally blank sheet of paper on which experience will then write. But what we are finding more and more is that babies are born with a number of in-built mechanisms that help them to organise and make sense of their newly-perceived world - and one of these is that they display an attractiveness effect." Evolution has perhaps genetically programmed us to prefer attractive people.
Has beauty become the ugly truth of today's corporate world? I am sure the cases of intended discrimination based on physical attractiveness will be few and far between. Any organisation will want an competent person at the helm of affairs than a fashion model. So, is it just the halo effect in play here? Is it something to do with our evolution and so deeply ingrained that even unconsciously we assume that a person's physical attractiveness is an indicator of their other characteristics? Is it morally and ethically right for to use beauty to gain advantage? There are too many questions and too few answers.
What is your take???